Microsoft Hell
by Maria Tomchick
The local media, especially Seattle's daily newspapers, have
been focusing on an irritating non-story: "big government"
vs. poor little Microsoft. Most Seattle residents would be
surprised to hear that the Justice Department's lawsuit
against Microsoft and the impending release of Windows 98 has
barely made the news in the rest of the country, for several
reasons:
First of all, it's taking the Justice Department forever to
file the damn thing. While Microsoft has continued to violate
the 1994 consent decree requiring the company to separate its
Windows software from its applications software with complete
impunity, Justice continues to fiddle. Last year's ruling for
Microsoft to offer a version of Windows 95 without Internet
Explorer (the web browser) has been flagrantly ignored and
has had no impact on Microsoft's business practices or its
bottom line. If anything, sales of Windows software (with the
browser) have increased since then, and their main competitor
(Netscape) has slipped from a dominant position (about 70-80%
of the web browser market) to about a 40% share (and slipping
every week), within the last year alone.
Likewise, the dozen or so state attorneys general, who were
set to file lawsuits against Microsoft on behalf of consumers
and software companies in their own states, are having second
thoughts or deciding to wait and see what Justice does
first--like a group of kids daring each other to be the first to
stick his finger in the light socket. And although Microsoft
is ramping up its lobbying efforts in D.C., those expenses
are for other issues--namely, to keep high-definition TV out
of the U.S. (Microsoft is heavily invested in Web TV
technology, which is incompatible with high-definition TV).
Clearly Microsoft understands that whatever the Justice
Department decides, it will have little impact on its
business. After all, Microsoft has been investigated
continuously by one government department or another for most
of this decade.
Yet the company is milking the situation for all it's worth--it
provides free publicity for Windows 98. Witness
Microsoft's teary-eyed claim that any delay in the release of
Windows 98 will have disastrous effects on the computer
industry and U.S. businesses in general. Utter bullshit,
especially coming from a company that's built its reputation
on "vaporware"--software that's announced and scheduled to be
released on a certain date, yet either never materializes or
is released a year or more late (like Windows 95). The fact
is that Microsoft already has contracts with major computer
manufacturers to load Windows software on over 90% of all
computer systems sold in the U.S.--whether it's Windows 95 or
Windows 98 makes no difference. In fact, Microsoft could
release a program called MS Hell and still be able to make a
fortune from it. Or they could release nothing in 1998 and
still see their profits increase. That's how monopolies work.
In case you don't believe me, here's a few facts and figures
from Wall Street analysts, as quoted in last week's Puget
Sound Business Journal:
Sales of Windows 98 upgrades will account for only six
percent of Microsoft's business in the next year. Windows 98
sales will bring in about $630 million in revenues, but the
company's total sales will reach $17.6 billion.
In comparison, Windows 95, which provided major changes in
the operating system software over Windows 3.1, accounted for
26 percent of the company's sales in 1996.
The real money-maker for Microsoft is Windows NT, an
operating system designed to compete with Unix. It's been
growing at a 75% rate in the past year and could bring in
over $5 billion in 1998.
Microsoft recently released Windows CE, a new, stripped-down
operating system for hand-held computers, that may eventually
be installed in everything from cars to kitchen appliances.
And, in spite of its whining, Microsoft is rolling in dough.
In 1996, the company began setting aside income to tide it
over in years when it wouldn't be able to release major
upgrades. Currently it has $1.4 billion in cash set aside
and no long-term debt, unlike most large companies (and
most people I know). How did it amass this incredible pile of
loot? Well, according to Fortune Magazine, Microsoft is the
most profitable company in the U.S., with a 30.4% profit on
its revenues for 1997 (the median profit for the top 500
companies in the U.S. is 4.9%). Look at it this way: because
Microsoft has no competitors, it can charge whatever it wants
for its software. If it had to take a smaller mark-up of,
let's say, only 10% (to be really generous), it would be
charging around $77 for an upgrade to Windows 98, instead of
$99. Yes, that extra cash is coming out of your pocket.
On top of all that, computer analysts who've previewed the
new Windows 98 say it's got very few new features over
Windows 95, it doesn't fix most of Windows 95's bugs, and
it's even more of a memory hog. So if you want to
upgrade, plan on buying new hardware. (Now you know why
computer manufacturers are lining up to support Microsoft
against the Justice Department!)
Welcome to MS Hell: the world of monopoly capitalism. In
spite of what local newspapers and politicians (Senators
Murray and Gorton) say, the government's not really out to
destroy Microsoft. It's just belatedly responding to the
dying gasps of Microsoft's tiny competitors.
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