Health Care for the Rich
by Geov Parrish
It's a well-established principle of the American health care system that
you get what you pay for, and that the ever-increasing gap between the
quality of health care available to those who can afford the best and those
who can't is wider than in any other Western democracy.
Even so, it came as a shock last summer when local providers, including
Virginia Mason and clinics like Seattle Medical Associates and MD(+2),
became among the first in the country to launch what are known as
"boutique" services: essentially, paying an annual fee to be able to see
your same doctor whenever you want. Think of them as the stadium seat
licensing schemes of the medical world.
A great furor erupted, amongst people who thought this was taking health
care's class war too far. It's bad enough that the pricing of health care
is insane regardless. Now VM and others seemed to be launching an airline
model of customer service: first class passengers over here. Over there,
tuck your knees under your chin and fly coach, and enjoy your miniature
pretzels for wellness. If you can find a doctor at all.
But fairness in access to health care wasn't the only issue--so was
legality. Under Medicare, critics charged, patients paying a fee for access
were essentially paying double for the same service. The state insurance
commissioner's office held a public forum in Seattle last August, and local
media ran countless stories on the issue.
Local clinics organized for the forum, trotting out patients who averred
how they loved being able to see their doctor. But satisfied customers
isn't the issue; double billing is, and, more broadly, so is the further
creation of a tiered health care system. And even though the state's dozen
or so boutique programs are, as one insider critic puts it, "almost
certainly illegal," nothing has been done to stop or even regulate them
since that forum last summer.
Why?
"Very high powered individuals were saying, 'We're going to take you out.'"
So says Beth Berendt, the deputy insurance commissioner who is the Olympia
office's lead person on the issue. Berendt says that her office, under
Insurance Commissioner Mike Kriedler, withdrew legislation during this
year's session to regulate the boutique plans when it became clear that
health care providers and the state medical association would kill it.
"The problem is that there's not a niche in the state code where they fall
neatly," Berendt says. "We don't want to kill [the programs], just assure a
reasonable level of regulation." But Berendt has her doubts.
Legally, "I think it's very problematic" to charge the extra fees, she
says. A clinic providing extra services is one thing; charging a fee simply
to avoid being dropped by a physician is another. Berendt cites Medicare as
a particularly troublesome issue. An add-on in the new law reforming
Medicare apparently allows these types of boutique programs, but no
regulations have yet been written to deal with billing procedures. If
Medicare decides not to accept the programs, it could be one more instance
of physicians simply refusing to see the elderly and disabled population on
Medicare. Already, private clinics refuse Medicare patients, primarily
because Medicare won't pay what they charge.
Berendt is pledging to continue talks with the clinics and the medical
association, with an eye toward legislation in the 2005 session. But the
entire issue is a case study of how business interests can trump both the
law and public interest. Programs that are considered illegal by some
regulators continue today, unchecked and unregulated, because of the power
of the business lobby. And in this case, the business is one - health care
-- in which profit shouldn't be the primary motivating force. Saving and
improving lives should be.
"The politicians are afraid to do anything," Berendt says of health care
more generally. "I think it's going to require a federal solution...I think
the whole system's about to collapse, personally." These are not reassuring
words coming from a leading state regulator.
But they're not unusual ones, in health care or in a variety of other
fields where industry pressure trumps the law and the public good:
environmental protection, tax code, worker safety issues, and on, and on.
Boutique health care programs are just one more example of a regulatory
apparatus that no longer regulates.
Our only leverage in the system is to elect politicians who aren't afraid
to create, and enforce, laws that serve the public interest.
But how often do we get that opportunity?
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